PRIVACY POLICY
Your privacy matters to us. This policy explains how ODG Traders collects, uses, and protects your personal information.
1. Who We Are
ODG Traders ("we", "our", or "us") operates the website www.odgtraders.com and our mobile application. We provide forex mentorship, trading signals, and educational content. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.
2. Information We Collect
- →Personal identification: full name, email address, phone number
- →Payment information: transaction references and payment confirmations (we do not store full card details)
- →Usage data: pages visited, time spent, clicks, browser type and device information
- →Communications: messages you send us via email or WhatsApp support
- →Discount codes and promotional usage
- →Cookie and tracking data as described in our Cookie Policy
3. How We Use Your Information
- →To process your registration and provide access to your chosen mentorship plan
- →To send trading signals, class schedules, and educational content
- →To send WhatsApp and email notifications about your account
- →To verify discount code usage and prevent abuse
- →To respond to your inquiries and provide customer support
- →To improve our website and services based on usage analytics
- →To comply with legal obligations and prevent fraud
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- →Payment processors (Paystack, Flutterwave) solely to complete your transaction
- →Analytics providers (e.g. Google Analytics) in anonymised form
- →Law enforcement or regulatory bodies when required by law
- →Service providers who assist us in operating our platform, under strict confidentiality agreements
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your data within 30 days except where we are required to retain it for legal or financial compliance purposes.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- →Access the personal data we hold about you
- →Request correction of inaccurate data
- →Request deletion of your personal data ("right to be forgotten")
- →Object to or restrict how we process your data
- →Data portability — receive your data in a machine-readable format
- →Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at support@odgtraders.com.
7. Security
We implement industry-standard security measures including HTTPS encryption, secure server infrastructure, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your login credentials confidential.
8. Third-Party Links
Our website may contain links to third-party websites (e.g. Telegram, YouTube). We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies independently.
9. Children Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and notify active users via email. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- →Email: support@odgtraders.com
- →Website: www.odgtraders.com
- →WhatsApp: +234 901 234 5678